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Re: Empathy for my Saturday Experience - Reply To Dano



Hi Dan,
 
I would like to clear up some misconceptions.
 
First of all, the club doesn’t have an attitude.  Individual people have attitudes,
feelings, perspectives, points of view, etc.
 
Second, scenery on the layout.  I designed the layout based on the requirements stated in
the event coordination document and sent a proposed layout to the membership inviting
comments and suggestions.  At that time you had not signed up to participate in the show.
I modified the proposed layout based on the feedback I received from Rick and Scott.
I didn’t receive any other feedback.
 
You signed up for the show on Thursday (the night before the show).  You indicated
“Daniel Eaton: Accessories! Maybe! Depends if I come Sunday.”  I didn’t take that as
a request for any specific space for your scenery.  In fact, I commented to Scott that
since the layout was completely full, if you wanted to bring some scenery we might
have to replace Scott’s Harry Potter scenery module with a space for you.
 
When I saw you on Saturday and asked if you wanted to set up some buildings,
you gave me the same answer – maybe.  I replied that it was probably a good thing
since the layout was pretty full and I didn’t think we had room for more scenery.
 
Later on, when we actually started setting up the layout we expanded the layout by
one module (since they gave us a slightly larger space than expected), which gave
us an empty module on which you could have put your buildings.  Also, Rick added
small blank modules at the ends of the industrial sidings which could have held buildings.
You never said anything about setting up “few lighted accessories,” which could
have easily been accommodated.  If you had asked at that time, I would have
given you the blank accessory module which I wasn’t using and told you to set
up behind the extra module, but you didn’t ask.
 
Third, setting up DCS at your home.  You asked me about how to create a block
using a toggle switch.  I not only explained to you that you only needed a simple
SPST (i.e. two terminal) toggle switch, but I drew a diagram to show you how to
hook it up.  You later mentioned that you would like some help setting up DCS
and Legacy at home.  You are correct in your assessment:  I do not have the time
to help you at home.  I am happy to provide support via email or talk to you at
a show (when I am not busy).
 
Just because I don’t have time to help you at home doesn’t mean that somebody
else can’t assist you with your layout.  There are other people who are experienced
with DCS and Legacy, like Bill and Ricky.  From your note, it appeared that you
only asked me and were disappointed that I can’t help you.  In fact, your note
implies that you feel that nobody is interested in assisting you, which is simply
not true.  You just have to ask.
 
I don’t understand your statement that “I really don't feel like a club member.“
You contributed to our layout several times in the past, setting up lighted
buildings, vehicles, and helicopters, which were well liked by visitors to our
layout.  You ran several interesting trains on the layout.  You are just as much
a member as the rest of us, and you contribute as much.  Please reconsider
your declaration “I guess if I go to any more shows, I just go for the vendors.”
 
I am sorry that you decided not to participate in the show on Saturday or
Sunday.

Ira